RIVAL GAMING

About Rival

Let the games begin! Rival Gaming burst onto the scene with their official launch at GIGSE 2006 after several years of research and development. Since then the company has licensed its games and its casino platform to over 40 operators world-wide.

Rival offers more than 100 unique games including the revolutionary and profitable i-Slot along with a casino platform called Casino Controller that has many unique features.

Rival's Philosophy

Rival's philosophy is simple -- build games that people love to play and provide the services and support to bring those games to market effectively. We work closely with our partners to understand their needs and ultimately produce the best products serving our mutual benefit.

Rival is committed to meeting the high standards that today's gaming industry expects in the areas of customer service, fair play, and operator accountability.

Rival supports responsible gaming in all the jurisdictions it operates.


Rival's Turnkey Casino Suite

Savvy operators who want to focus their efforts on marketing, customer acquisition and retention come to Rival for the complete suite. By licensing over 100 games running on Rival's casino platform operators are up and running inside of a month with full affiliate marketing programs, display advertising and player retention. Customers who opt to take advantage of Rival's Turnkey Casino Suite also benefit from Rival's training and consulting before they launch.

Licensing of Individual Games

Operators with their own casino platforms license Rival games "a la carte". Our games are built with Adobe Flash so they are compatible with all web-based and downloadable clients. We have done integrations via GTS' EdGE middleware product and we have done direct integrations with several third party platforms. Either way we have the experience to get the games to market quickly and to your specifications.

Custom Game Development

Every casino operators tries to stand out in a very crowded marketplace. Many operators offer game titles that can be found at a dozen or more casino properties. We have found that operators can really benefit by offering a unique product. Give your marketing department a unique game they can talk about and we are sure they will thank you. Please get in touch to discuss development of a custom game or exclusivity.

Affiliate Marketing Software

With Rival's Affiliate Marketing Software (included in the Turnkey Casino Suite), operators can create, track and manage affiliates with efficiency and precision. To help with this crucial area of the business, Rival offers:

Reporting that distinguishes between affiliate partners to make awarding commissions easy and convenient
Variety of compensation scenarios based on time period or game type
Tracking based on customer registration, login session or individual player for accurate record-keeping
A program so advanced it practically runs itself!
Customer Support

Rival runs call centres and offers operators the option of using Rival's 24/7 customer support via live chat, email and phone. All agents are trained and familiar with Rival's products. They offer a helping hand to customers whether the questions are related to promotion requests, registration, deposits, withdrawals or game rules.

Transaction Auditing

Utilizing Rival's powerful Casino Controller back-office interface, Rival offers transaction monitoring and auditing services in order to ensure fair payments to customers and affiliates through the request and review of player documents, promotional term fulfillment and many other factors, all the while maximizing casino efficiency.

Fraud Prevention

Other casino solution providers are at the mercy of even the least informed devious customer who can quickly and easily gain an advantage on a casino all the while seemingly following all the terms and conditions. Rival’s proprietary anti-fraud software automatically detects suspicious accounts before they can hurt the operator's bottom line. The times of waiting until the customer makes a withdrawal for a red flag to be raised on their account is over. Rival's system minimizes fraudulent behavior, management overhead, while increase casino hold.

Hosting Facility and Hardware

Rival covers the costs associated with Internet hosting and hardware. We provision all the hardware in our Class-A datacentre space with UPS power, backup generators and redundant network feeds. We have hot and cold spares for all critical services. Rival worries about arranging the proper bandwidth. We use a CDN to distribute content to your customers from local servers and that means we can scale to a truly worldwide audience.

Rival has been running an always-on service for the better part of a decade. We know what it takes to handle billions of transactions because we've already done it.